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Privacy policy

Last updated 1 November 2026

Who we are

Dynamo AI ("Dynamo", "we") provides an AI calling agent that answers and makes phone calls for businesses in India. This policy explains what information we handle, why, and the choices you have. You can reach us on WhatsApp or by phone at +91 89551 49775.

Information we handle

  • From businesses that use Dynamo: contact details, business information, and the content you give us to set up your agent, such as products, prices and FAQs.
  • From calls Dynamo handles for a business: phone numbers, call audio and recordings, transcripts, summaries, and details callers choose to share, such as their name, city or what they are interested in.
  • From visitors to this website: we do not run advertising trackers on this site. If you contact us on WhatsApp, we receive the details you send.

How we use it

  • To answer and make calls for the business that set up the agent, and to send the follow-ups and alerts it has asked for.
  • To give that business recordings, summaries and updates in its CRM or sheet.
  • To set up, support and improve the agent for that business, and to bill for the service.

Our role for client businesses

When Dynamo handles calls for a business, that business decides why callers' information is collected and how it is used. We process it on the business's behalf and according to its instructions.

Service providers

We use trusted providers for telephony, speech recognition, voice, AI processing, messaging and cloud hosting, only so that we can provide the service. They are not allowed to use your information for their own purposes.

How long we keep it

We keep call data for as long as the business needs it to use the service, or as agreed with that business. Businesses can ask us to delete their data at any time.

Security

We take reasonable technical and organisational steps to protect information against loss and unauthorised access. No system is perfectly secure, so we also limit who can access call data.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask to access, correct or erase your personal data, and to withdraw consent. If a business called you using Dynamo, you can also contact that business directly. Message us and we will help.

Changes to this policy

We may update this policy as the service changes. We will change the date at the top when we do.